Let’s leave 2020 behind us and start off 2021 with a bang! Salesforce has been busy improving the platform and adding new features that you’ll surely […]
Businesses are facing a major skills gap for customer relationship management (CRM) software tools. Forbes published an article outlining the problem businesses are enduring. Not long […]
There are few bright spots in 2020, but at least we can look forward to a feature-packed release for your salesforce instance. The Winter ’21 release […]
Salesforce is a powerful tool for business. As with many of the most high-powered digital platforms, you can benefit from appropriate administration setup and maintenance. Particularly […]
We searched through the Winter ‘20 release notes, and found the updates that we believe will make the greatest difference in your productivity and efficiency, and […]
Every Salesforce release is jam-packed with new features, so we want to break it down into bite-sized pieces of information you can start exploring now. Want […]
I love the salesforce.com platform. It’s truly an amazing “ecosystem” that has the potential to supercharge any business, small or large. It’s versatility, extendability and sheer […]
I read with interest an article over on CRM DAILY (link) that discusses a study about outsourcing business relationships, and how to ensure that such relationships […]
Many traditional businesses are waking up to a new economic reality, where workers want more flexible work schedules, more work-life balance, better benefits, and of course […]
Of customer perceptions and the new middle class I had lunch with a customer recently. We discussed salesforce.com, how it has transformed their business processes, and […]